Expert Consulting Services

Our expert consulting services are here to help you best utilize our leading technology and deliver on your ultimate goal: helping your clients boost sales and customer loyalty through service excellence.

Research Metrics realizes that today’s businesses need much more than simply "mystery shopping software.” Our full-service platform solutions can collect information at every point of customer interaction, and our wide range of consulting and integration services can augment this information with other corporate data sources of our customers and their clients.

We offer:

• Design and deployment of data warehouse and data mart solutions integrating data from disparate data sources
• Design and deployment of complete corporate Business Intelligence platforms
• Process mapping, re-design and re-engineering